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Truck Shop General Manager in Denver at TravelCenters of America

Date Posted: 11/15/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Denver
  • Experience:
    Not Specified
  • Date Posted:
    11/15/2019

Job Description



Truck Service General Manager

Industry professionals, are you excited to work with a company that will reward your hard work and dedication? Are you looking for a company that provides education and opportunities for career growth and personal development? At TravelCenters (TA/Petro/TA-Express) , a Fortune 500 company, we provide you with the tools and training you need to be successful and grow within our industry leading truck service team.

We are now looking for an experienced Truck Service Manager to join our team! Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 225 locations across the country, TA has a solid foundation and a forward thinking vision. The Truck Service General Manager (GM) provides the leadership for the marketing and operations functions of the Truck Service Profit Center.

In this role, you can expect to:

  • Be the leader and inspire your team to meet and exceed company performance standards and maximize the potential of the Truck Service department (i.e. fast and friendly customer service, good product knowledge, up-beat atmosphere, professional language, etc.)
  • Embody a professional demeanor with a high level of character, honesty and integrity in conducting the business affairs. Inspire all team members to do the same
  • Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach, discipline, and/or terminate the staff according to company policy
  • Recruit, hire, train and retain highly motivated employees according to company guidelines and create a culture where employees feel respected and recognized for their achievements
  • Creatively solve problems and develop robust solutions
  • Conduct visual inspections to ensure that all products and services are available
  • Maintain a welcoming and clean appearance to our customers. (i.e. restrooms, showers, signage, lighting, parking lot condition, air conditioning, heating, snow removal…etc.)
  • Be responsible for achieving financial objectives of the business through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
  • Oversee payroll, accounting, inventory and personnel documentation procedures to ensure accuracy and timeliness in reporting and compliance with state and federal laws.
  • Adhere to safety standard, comply with standards of operation and follow company guidelines on vendor relationships
  • Stay alert to competitive practices that could have an impact on business; Offer recommendations when appropriate

What we’d like to see:

  • A leader who sets the example when working alongside team members
  • High School Diploma (or GED), Associate or Bachelor Degree preferred
  • Five years supervisory experience in the following areas: convenience store, truck service, travel center, major retailer, or other related business activity
  • Proficient planning and analytical skills (i.e. understanding the calculations on the P&L, coverage ratio, budget & expense report, etc.) – able to achieve positive financial results
  • Exhibit excellent verbal and written communication skills
  • Ability to effectively communicate with other profit center general managers and field managers
  • Ability to effectively present business actions plans and operational reports to management
  • Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
  • Excited to work an energetic 50 hour work week
  • Meet the requirements for the needed physical tasks with or without accommodation
  • Have a valid driver's license

With us, you’ll enjoy:

  • Competitive salary and annual bonus opportunity
  • Medical, dental, vision and life insurance
  • 401(k) with a company match
  • Paid vacation and holidays
  • Tuition reimbursement
  • On-site meal discounts
  • A wide variety of discounts on technology, travel, food and fuel
  • Opportunity for growth and advancement with company paid training
  • Relocation Assistance (relocation not required)

This job description does not list all duties for this position. TA Operating LLC is an equal opportunity employer. Proof of eligibility to work in the United States required.

Job Type: Full-time

Job Requirements

  • Supervise sales staff and sales efforts
  • Oversee the sales and marketing operations
  • Attend product and sales training as requested by sales manager
  • Drive sales through local marketing
  • Develop local restaurant marketing strategies to maximize sales
  • Increase restaurant and retail sales
  • Increasing sales and controlling costs in all aspects of restaurant operations
  • Lead local store marketing plans including catering sales programs
  • Build sales through great guest service
  • Develop store sales goals and business plans
  • Leading the sales team to achieve sales targets
  • Communicate sales schedule for all employees
  • Achieve overall store sales goals and service objectives
  • Provide ongoing sales training to management, sales, and service staff
  • Assist sales with customer service and training on equipment operations/features
  • Maintaining overall operations of the restaurant
  • Drive profitable store sales by fostering a customer
  • Hire employees, drive sales and run the day-to-day business operations
  • Hire employees, drive sales and run the day-to-day business operations
  • Attend all sales staff meetings and participate in sales activities

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