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Director, Receivables in Westlake, OH at TravelCenters of America

Date Posted: 5/10/2021

Job Snapshot

  • Employee Type:
  • Location:
    Westlake, OH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

As an integral part of corporate accounting and finance, the Director, Receivables will lead a dedicated and diverse team of over 20 employees responsible for collections, credit and cash applications. You will provide strategic and tactical leadership of the accounts receivable and credit functions and the end to end order to cash cycle across a broad A/R portfolio. You will identify and implement impactful change through an aligned structure, increased efficiency, and key performance metrics.

Duties will involve a variety of functions related to the collections, credit and cash applications processes, following best practices and applicable laws and regulations, maintaining compliance with internal controls over financial reporting and assisting management in improving operations and profitability.   With a growing business and continued focus on the need for these functions to keep pace with rapidly changing business processes, key initiatives and the regulatory environment, TA is searching for an individual who will continue to apply the skills learned in their previous experience and assist management with enhancing daily operations.

The ideal individual is a self-starter with a solid base of knowledge and experience with collections, credit and cash application matters and internal control processes who can demonstrate the ability to grow professionally, has a strong work ethic and is eager to learn. This candidate will manage a team to ensure that work is properly allocated and completed in timely and accurate manner. The Director, Receivables will be a detail-oriented problem solver and team player and will have strong communication skills.

Duties and Responsibilities

  1. Lead the day to day responsibilities of the Accounts Receivable and Credit departments.
  2. Lead the monthly accounting close process for Accounts Receivable ensuring such process is timely and accurate.
  3. Ensure assigned account analyses and reconciliations are prepared both timely and accurately.
  4. Manage relationships with third party processors and ensure timely resolution of any issues that arise.
  5. Ensure the application of a risk-based approach to managing customer credit lines.
  6. Partner with Fleet Sales team on credit and delinquency issues.
  7. Ensure all efforts are made to collect on past due balances.
  8. Ensure that billing practices are accurate and cash collection expectations are met.
  9. Maintain a high degree of involvement and solid partnership with the IT functions that support the Company’s point of sale systems, Access Billing System, SAP and ReconNet.
  10. Identify needs for new or enhanced technology and analytical tools.
  11. Act as process owner for assigned business processes.
  12. Develop Accounts Receivable and Credit department team members, provide coaching with regard industry best practices, assess performance and upgrade talent, as required.
  13. Provide accounting detail and assistance to internal and external auditors.
  14. Participate as an individual, or on a team basis, on special projects of various lengths and subject matter while fulfilling regular duties.
  15. Maintain compliance with GAAP and Sarbanes Oxley (SOX) by reviewing and participating in the audit of SOX narratives to ensure approved procedures are being followed.
  16. Manage budget by ensuring business goals are met with greatest efficiency.


  1. Bachelor’s degree in Accounting or Finance required with a Master’s degree preferred.
  2. 7-10 years accounts receivable and/or credit and collections experience in a larger organization (over $500 million in revenue) with 2-4 years managerial experience required.
  3. Thorough knowledge and understanding of credit and collections best practices and consumer and bankruptcy laws and regulations related to collections.
  4. Previous industry experience preferred.
  5. Experience using Microsoft Office (Excel , Word and Powerpoint).
  6. Familiarity with integrated financial information systems and reconciliation software. SAP experience a plus.
  7. Ability to work under pressure and motivate others.
  8. Ability to identify procedural and internal control weaknesses and suggest and implement solutions.
  9. Excellent organizational, time management, analytical, communication and interpersonal skills.

Working Conditions

No exposure to adverse working conditions.

Physical Requirements

This position requires extensive sitting, viewing and utilizing computer equipment, keyboarding, listening and speaking with telephone equipment, walking, and occasionally lifting 10-40 lbs.

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