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Customer Service Attendant-Hotel Housekeeper in Sparks, NV at Travel Centers of America Petro

Date Posted: 2/10/2019

Job Snapshot

Job Description

View all unit types in building and understand amenities in building. Understand how everything operates in guest room ie. TV, HVAC, windows, etc. Perform any laundry duties. Any other reasonable request as made by the Housekeeping Manager. Stock and maintain any housekeeping supply rooms. Ensure high level of customer service is maintained at all times. Assist guests with all questions and reasonable requests. Maintain clean and tidy work area. Knows and follows safety guidelines and is alert to and reports potentially unsafe situations caused by guests and employees. Wears and uses protective equipment properly. Continually monitors personal. and other employees' behavior for unsafe practices and takes corrective action when necessary. Operates all equipment properly and safely. Displays enthusiasm for TA Operating Nevada and our customers. Helps other employees when needed. Notifies manager of positive and negative feedback from guests.

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